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Privacy Policy

Last updated: 20 March 2026

Who we are

Decent Agency ("we", "us", "our") is a UK-based creative agency specialising in live, hybrid, and virtual events, content production, and event technology.

What data we collect

When you use our contact form, we collect:

  • Your name
  • Your email address
  • Your message content

We do not use cookies, analytics tracking, or any third-party tracking scripts on this website.

How we use your data

We use the information you submit through our contact form solely to respond to your enquiry. Form submissions are delivered to us via Formsubmit.co, a third-party form forwarding service.

Legal basis for processing

Under the UK General Data Protection Regulation (UK GDPR), our legal basis for processing your personal data is legitimate interest — specifically, responding to enquiries from prospective clients. Where you contact us, we treat your submission as a clear indication that you wish to hear from us regarding your enquiry.

Data sharing

We do not sell or share your personal data with third parties for marketing purposes. Your form data passes through Formsubmit.co for delivery. We do not otherwise transfer your data outside the UK unless necessary to respond to your enquiry.

Data retention

We retain contact form submissions for as long as necessary to deal with your enquiry and any subsequent relationship. If no ongoing relationship is established, we delete your data within 12 months.

Your rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict our processing of your data
  • Request a portable copy of your data

To exercise any of these rights, use our contact form.

Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.